Support
Last updated: June 2, 2026
Need a hand with YAiA? We're a small team and we read every message. Email us at support@yaia.app and we'll get back to you, usually within 1–2 business days.
Contact Us
Email: support@yaia.app
For privacy or data requests: privacy@yaia.app
When you write in, it helps to include the email on your account and a short description of what happened (a screenshot helps too).
Managing Your Subscription
YAiA Access is an auto-renewable subscription billed through your Apple ID. To view, change, or cancel it, open the iOS Settings app, tap your name at the top, tap Subscriptions, and select YAiA.
You can cancel a free trial any time before it ends to avoid being charged. Cancelling stops future renewals; you keep access until the end of the current period.
Restoring a Purchase
If you've subscribed before — for example after reinstalling or switching devices — open the app and tap "Restore Purchase" on the subscription screen to sync your existing subscription. Make sure you're signed in with the same Apple ID you used to subscribe.
Account & Data
You can delete your account and all associated data at any time from within the app: open the Profile tab and tap Delete Account. This is permanent and removes your tasks, habits, chats, and profile from our servers.
Forgot your password? On the sign-in screen tap "Forgot Password" and we'll email you a reset code.
Permissions
YAiA asks for a few optional permissions and works fine if you decline any of them:
- Calendar — read-only, to suggest when to schedule tasks
- Notifications — task and habit reminders
- Camera & Photos — only when you attach an image to a task or your profile
- Siri — to add tasks by voice
Frequently Asked
Is my data private? Yes — we don't use advertising or third-party tracking, and we never sell your data. See our Privacy Policy for details.
Does YAiA work offline? You can view and edit your day offline; changes sync when you're back online.
Which devices are supported? YAiA runs on iPhone (iOS).